|SAFETY & POLICY
Client Safety and Risk Disclosure Regarding Body Wraps -PLEASE READ
Client safety is always of the utmost concern, therefore, please carefully review our Safety & Risk Disclosure prior to receiving any services at The Parlour Body Spa and Tanning. Though health issues associated with body wraps are rare, we recommend consulting your physician regarding any health concerns you may have prior to having a body wrap treatment done.
Some of our body wraps use compression that can restrict free circulation. Any persons with a heart, circulation, or health condition of any kind must first consult a physician to verify you are healthy enough to receive body wrap treatments.
Body Wraps can cause dehydration due to toxins being pulled out of the body and from sweating in our Infrared Sudatonic heat blanket. All clients must drink at least (4) 8-oz glasses of water prior to receiving a body wrap treatment.
FOOD FOR ENERGY
Many clients that come in for body wraps are often dieting and may not have sufficient nutrients and energy to receive a body wrap. Therefore, we require all clients to have a snack prior to treatment such as a protein bar or some fruits and vegetables. DO NOT RECEIVE A BODY WRAP TREATMENT ON AN EMPTY STOMACH.
Be advised we have a 24 hour cancellation policy. Cancellations with less than 24 hours notice will be charged a $49.00 cancellation fee PER SERVICE. We do not accept cancellations on the day of the appointment. New clients should arrive 15 minutes prior to their appointment time. Any client arriving more than 15 minutes past the time of their scheduled appointment Cancellations must be confirmed by phone, so leaving a message does not guarantee your request has been received. Appointments cannot be scheduled or cancelled via our text messaging service. You must speak with a Parlour staff member for any scheduling and appointment related issues. OUR TEXT MESSAGE SERVICE IS FOR INQUIRY AND REMINDER PURPOSES ONLY. WE ANSWER AND RETURN CALLS 7 DAYS A WEEK.
We also have a 24 hour reschedule policy. If you need to reschedule an appointment we require at least 24 hours notice. If it is less than 24 hours notice to reschedule, you will still be charged the $49.00 per service fee, but this fee may be applied to your originally booked services if rescheduled and received within 72 hours (3 business days) of your original appointment. Appointments cannot be rescheduled with less than 4 hours notice and will fall under the cancellation guidelines above. We apologize, as we cannot consider exceptions to this policy.
Packages and Gift Certificates Policy
All packages and gift certificates expire within 6 months of purchase unless otherwise specified on the certificate. Coupons, packages, special offers, and gift certificates have no cash redemption value. Refund Policy The Parlour does not issue refunds and all sales are final. This includes, but is not limited to, products, services rendered, pre-purchased services, pre-paid special promotions, online purchases, gift certificates, packages and monthly member fees.
The Parlour shall maintain in confidence all information disclosed by the Clients relating to the disclosing of the Customers ("Confidential Information"). The Parlour will not Sell or make available to any other organization or individual the personal information of the Client.